Recover Overdue
Loans Faster & Smarter
The complete Credit Recovery Management System that helps financial institutions track delinquent loans, manage recovery teams, automate borrower engagement, and improve loan repayment rates.
Built for leading financial institutions
The Complete Recovery Platform
CRMS brings together everything your institution needs to digitize, automate, and optimize the entire debt recovery lifecycle.
Centralized Dashboard
A single control center for your entire delinquent portfolio. Monitor loan statuses, recovery progress, and team performance from one intuitive interface.
Team Coordination
Assign tasks, track field visits, manage recovery officers, and coordinate across departments with built-in task management and role-based access.
Automated Workflows
Configure recovery workflows that run on autopilot — from initial reminders to legal escalation, every step is tracked and automated.
Omni-Channel Outreach
Reach borrowers on their preferred channel — SMS, Email, WhatsApp, Phone, or in-person. Every interaction is logged automatically.
Intelligent Analytics
Data-driven insights into collection performance, officer productivity, repayment trends, and promise-to-pay success rates.
Enterprise Security
Role-based access control, API key management, comprehensive audit logs, and organization-level data isolation for complete security.
Why Loan Recovery is Broken
Financial institutions lose billions annually due to inefficient debt recovery processes. Here's what's holding your team back.
Poor Loan Tracking
Overdue loans slip through the cracks with spreadsheet-based tracking. No centralized view of delinquent portfolios means missed recovery opportunities.
Disorganized Communication
Fragmented borrower interactions across calls, emails, and field visits make it impossible to maintain a complete communication history.
Inefficient Field Operations
Manual task assignment, no GPS tracking, and paper-based visit reports result in low field team productivity and accountability gaps.
Zero Performance Visibility
Without real-time dashboards and analytics, managers can't measure officer productivity, recovery trends, or optimize collection strategies.
Everything You Need to Maximize Recovery
A comprehensive suite of tools designed end-to-end for credit recovery operations — from delinquency detection to final repayment.
Track & Prioritize
Delinquency Monitoring
Real-time loan status tracking with automatic categorization into delinquency buckets — Current, 1-30 days, 31-60 days, 61-90 days, and 90+ days overdue. Prioritize recovery efforts with intelligent risk scoring.
From Setup to Recovery in 5 Simple Steps
Get your institution onboarded and recovering overdue loans in days, not months. Our guided setup makes implementation seamless.
Import & Onboard
Upload your loan portfolio via CSV or connect directly through our API. Import customers, loans, and repayment data in minutes with automatic field mapping and validation.
Configure Workflows
Set up your recovery workflows — define escalation rules, reminder sequences, task assignment logic, and communication templates tailored to your institution's process.
Deploy Your Team
Invite recovery officers, assign roles and permissions, create departments, and distribute tasks. Your team gets instant access to assigned loans and borrower information.
Automate Recovery
The platform automatically generates recovery tasks, sends borrower reminders, tracks interactions, and surfaces actionable insights — reducing manual work by 50%.
Monitor & Optimize
Track recovery performance in real-time. Analyze officer productivity, repayment trends, promise-to-pay success rates, and continuously optimize your strategy.
Connects With Your Existing Stack
CRMS integrates with the payment gateways, communication channels, and data systems your institution already uses.
Payment Channels
Accept repayments from any channel with automatic reconciliation.
Communication Channels
Reach borrowers through their preferred communication method.
Technical Integrations
Connect your core banking systems and data sources seamlessly.
POST /api/v1/loans
GET /api/v1/customers
POST /api/v1/repaymentsResults That Speak for Themselves
Why Leading Institutions Choose CRMS
Higher Recovery Rates
Intelligent prioritization and automated follow-ups ensure no overdue account is overlooked, maximizing debt recovery potential across your entire portfolio.
Reduced Operational Cost
Automate repetitive tasks like reminders, task assignment, and reporting — allowing your team to focus on high-value recovery activities.
Complete Visibility
Real-time dashboards and comprehensive audit logs give managers full visibility into collection performance, team productivity, and compliance.
Enterprise Security
Role-based access control, API key management, secure authentication, and complete audit trails ensure your data and operations remain protected.
Purpose-Built for Every Lender
Whether you're a bank, microfinance institution, or fintech CRMS adapts to your recovery workflows and scales with your portfolio.
Banks
Centralize your non-performing loan recovery with automated workflows, multi-channel outreach, and real-time analytics designed for banking-grade compliance.
Microfinance Institutions
Manage high-volume, small-ticket loan recovery efficiently with GPS-tracked field operations, automated reminders, and mobile-ready collection tools.
Digital Lenders & Fintechs
Scale your collection operations with API-first integration, automated campaign engines, and intelligent workflow automation for digital-first recovery.
Credit Unions
Strengthen member relationships while recovering overdue loans through personalized communication workflows and compassionate collection strategies.
Loan Servicing Companies
Handle multi-client portfolio management with organization-level isolation, white-label capabilities, and comprehensive reporting for each client.
Legal Recovery Teams
Streamline pre-legal and legal escalation workflows with automated notice management, case tracking, and integrated documentation for legal proceedings.
Trusted by Recovery Professionals
“CRMS transformed our recovery operations completely. We went from tracking overdue loans in spreadsheets to a fully automated system. Our recovery rate increased by 34% in the first quarter alone.”
Kwame Asante
Head of Collections, First National Microfinance
Simple, Transparent Pricing
Plans for every stage of your recovery operations — from startups to enterprise. No credit card required to get started.
Starter
$299
Up to 500 loans
Professional
$799
Up to 5,000 loans
Enterprise
Custom
Unlimited scale
Frequently Asked Questions
CRMS (Credit Recovery Management System) is a SaaS platform designed for financial institutions — banks, microfinance institutions, credit unions, digital lenders, and fintech companies. It helps organizations centralize and automate their credit recovery operations, from delinquency monitoring to borrower engagement and repayment tracking.
Ready to Transform Your Recovery Operations?
Join 100+ financial institutions that trust CRMS to recover overdue loans faster, reduce manual work, and gain complete visibility into their collection operations.
Email us at
inquiries@altsolutionsgh.com
Call us
0256124455 / 0256124456
Headquarters
Anyemi Kpakpa Rd, Accra
Book a Demo
Fill in your details and our team will reach out within 24 hours.